ECKM2014 HUI CHEN.pdf (5.6 MB)
Identification of tacit knowledge associated with experience: a Chinese software industry study
conference contribution
posted on 2015-02-17, 11:51 authored by Hui Chen, Gillian Ragsdell, Ann O'BrienThis paper reports on a research project that aimed at identifying the professional and personal experience from
individuals in the SMEs in the Software (SW) industry sector in China. This study employed an inductive qualitative
approach based on a single case study and grounded theory (GT) data analysis. The SW company is a SME that specialises
in multimedia SW research and development and is located in Xiamen City (Fujian Province, South of China). Six
participants, selected on the basis of their role in SW design and development, were interviewed using a semi‐structured
interview script. These in‐depth interviews ranged from 100 to 120 minutes in length. After completing the open coding of
the six interview transcripts, the researcher obtained 121 codes and 215 quotations from the interview data. These codes
were grouped and organized into a category hierarchy that included 6 main structured categories as the result of axial
coding. The results of the study enabled the development of a taxonomy and classification of tacit knowledge related to
experience in the different stages of the SW development process. The study also showed that each identified category of
tacit knowledge is not necessarily confined to one specific SW development stage or even to a specific role in the process.
This emergent theory challenges traditional perceptions that each stage requires very precise types of skills, experience
and even types of individuals.
History
School
- Business and Economics
Department
- Business
Published in
15th European Conference on Knowledge Management, Proceedings of 15th European Conference on Knowledge Management, Polytechnic Institute of Santarém, PortugalPages
1147 - 1155 (9)Citation
CHEN, H. ... et al, 2014. Identification of tacit knowledge associated with experience: a Chinese software industry study. IN: Proceedings of 15th European Conference on Knowledge Management, Polytechnic Institute of Santarém, Portugal, 4th-5th September 2014, pp.1147-1155.Publisher
Academic Conferences and Publishing International LimitedVersion
- VoR (Version of Record)
Publisher statement
This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/Publication date
2014Notes
This is a conference paper.ISBN
9781910309346Publisher version
Language
- en