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Complementary currency design as resilient service systems: Transforming limits into strategic innovation opportunities
The socio-economic crisis of 2008 persists in creating a need for structural change and radical transformation by
applying systemic thinking and holistic approaches to design solutions. This paper presents a part of a PhD
research that questions those limits with regards to economic failures of income distribution among social
entrepreneurs in co-working spaces. The argument focuses on exploring the potential for introducing alternative
solutions where design can cut across traditional models and lead to economic transformations through new service models. Complementary currency systems structurally diversify monetary eco-systems and act as a mechanism for territorial and social cohesion. Strategic design is summoned here to focus on a new currency through the development of an integrated and resilient service system, a model for activating idle capabilities of
community members into innovative collaboration opportunities. On-field research encompassing interviews, survey and persona design methods have been conducted with members of the Impact HUB social business
network. The analysis of existing collaborative service models serves as an enabling action platform for service
innovation to take place, driven by bottom-up behaviour changes towards social innovation. This research sets
the stage to open up possibilities for empowering professionals and capacity building approaches to be
implemented in emerging collaborative economies.
History
School
- Loughborough University London
Published in
Strategic Design Research JournalVolume
10Issue
2Pages
178 - 186Citation
TELALBASIC, I., 2017. Complementary currency design as resilient service systems: Transforming limits into strategic innovation opportunities. Strategic Design Research Journal, 10 (2), pp. 178-186.Publisher
Universidad do Vale de Rio dos Sinos (UNISINOS)Version
- VoR (Version of Record)
Publisher statement
This work is made available according to the conditions of the Creative Commons Attribution 4.0 International (CC BY 4.0) licence. Full details of this licence are available at: http://creativecommons.org/licenses/ by/4.0/Acceptance date
2017-05-01Publication date
2017-08-31Notes
This is an Open Access Article. It is published by Unisinos under the Creative Commons Attribution 4.0 International Licence (CC BY). Full details of this licence are available at: http://creativecommons.org/licenses/by/4.0/.ISSN
1984-2988Publisher version
Language
- en
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