A review of the literature concerning website effectiveness: before, during and after use

principles into design and technology education. This paper describes current sustainable design initiatives in education which aim to achieve this integration of sustainability principles. Despite large investment into information communication tools such as websites, the impact that these websites have within education is rarely assessed. This paper outlines the key areas of the broad topic of ‘website effectiveness’ according to literature in this area. It also investigates the comprehension of website effectiveness within this context, and identifies three distinct phases of effectiveness: before use, during use and after use. The paper uncovers gaps in the research in two areas; primarily a need for further research concerning influence after a website has been used and requirements for ensuring a wide knowledge of the websites existence. The paper also discovers some conflicting ideas of importance between a websites’ usability and likeability.