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Delivering sustainable water supply in fragile and conflict affected states: experiences from Syria
conference contribution
posted on 2018-02-12, 15:10 authored by Niall L. Boot, Y. Chen, S. Cohen, W. Khayat, Andre SteeleGOAL has been carrying out Water, Sanitation and Hygiene (WASH) programming in Syria since 2013. This project is delivering clean water to over 450,000 people by utilising pre-existing water networks that had fallen into disrepair and lacked regular electricity supply for operation. This is delivered by pre-existing Water Unit structures that operate in a similar fashion to a typical water utility. The programme has completed necessary rehabilitation works and now focuses on how cost recovery mechanisms can be established to ensure the longer term sustainability and enable funding to move from O&M to further rehabilitation works. This paper shares a background on rehabilitation works to date, but focuses predominantly on recent cost recovery consultancy work from IMC Worldwide. Key lessons revolve around the ability to complete such complex work under remote work arrangements, developing suitable tariffs with uncertain information and how to best develop customer complaints mechanisms.
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- Architecture, Building and Civil Engineering
Research Unit
- Water, Engineering and Development Centre (WEDC)
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WEDC ConferenceCitation
BOOT, N.L. ... et al, 2015. Delivering sustainable water supply in fragile and conflict affected states: experiences from Syria. IN: Shaw, R.J. (ed). Water, sanitation and hygiene services beyond 2015 - Improving access and sustainability: Proceedings of the 38th WEDC International Conference, Loughborough, UK, 27-31 July 2015, 5pp.Publisher
© WEDC, Loughborough UniversityVersion
- VoR (Version of Record)
Publisher statement
This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/Publication date
2015Notes
This is a conference paper.Other identifier
WEDC_ID:22150Language
- en
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