Partnerships in sanitation service management and infrastructure provision in Kumasi, Ghana

This paper investigates the potentials of the private sector in the development and management of sanitation infrastructure and services within three Sub metros in the Kumasi Metropolitan Assembly (KMA). A case study approach was used and data on public toilets under Build-Operate-Transfer (BOT) and franchise management were collected. Results showed that users of BOT facilities were generally satisfied with the services they receive but the KMA-owned toilets under franchised management receive low patronage because of the poor management and political interference. Some factors plaguing the partnership include mistrust between the partners, political interference and socio-cultural behaviour of the users.