An investigation into the usage and learning of discretionary computer users

A new and fast-growing group of computer users is appearing. These are professionals, managers and such like, who want to use computers in the course of their work. They have choice over their use of the computers unlike 'traditional' naive users. This discretion means that they can decide not to use a computer and this difference means that the research conducted into, and the design guidelines for, non-discretionary naive users may not be appropriate for the discretionary users. [Continues.]