Thesis-1998-Suhaimi.pdf (15.38 MB)
An investigation of successful strategic planning of information systems within large companies in the United Kingdom
thesis
posted on 2010-11-05, 15:43 authored by Mohd Adam SuhaimiStrategic information systems planning (SISP) remains a primary concern for many
organisations. It is reportedly a top concern of not only the Information Systems (IS)
executives but also of many chief executives. Recently, calls have been madefor better
understanding of strategic planning in general, including SISP, and especially for studies of
actual planning behaviour in organisations. As doubts continue to be raised about the payoff
ofIT, it is important to examine the effectiveness ofmany accepted IS management practices
such as SISP. Accordingly, researchers have investigated SISP practice and proposed both
formal methods and principles of good practice. SISP cannot, however, be understood by
considering formal methods alone. Yhe processes of planning and the implementation of
plans are equally important However, there have been very few investigations of these
phenomena. More surprisingly, few studies have been undertaken to identify and understand:
(]) the approaches to SISP adopted in practice, (2) the relationship between SISP
approaches and its ultimate success, (3) the influence of organisational and technological
context on planning success. Yhis study helps to fill this vacuum in the important research
area. A formal survey of IS Directors, which generated two hundred and ninety two,
responses was initiated to empirically investigate these issues.
The categorisation of SISP approaches adopted by companies was accomplished by
performing cluster analysis, based on chosen IS planning dimensions, namely.,
comprehensiveness, participation, formalisation, flow, focus, frequency, alignment,
ownership, IS benefit and plan implementation. Using this multivariate technique, four
unique and stable groups were identified, namely: (1) organisational, (2) business-led,
(3) administrative and (4) formal, This derived taxonomy was thoroughly validated to ensure
that it is exhaustive, mutually exclusive, stable and consistent.
Within this study,S ISPs uccessh as been conceptualisedb asedo n the extento f thefollowing
measures: (1) alignment, (2) analysis, (3) co-operation, (4) implementation,
(5) capabilities,( 6) satisfactiona nd (7) contribution. Thes tudyh as also conceptualisedS ISP
success in terms of an aggregate score. It is found that each approach, with its different
characteristics, has a different likelihood of success. Thefindings of this research suggest
that the Organisational approach, which is characterised by high levels of alignment,
comprehensivenespsa, rticipation,f requency,i nfusion benefita ndp lan implementationi,s by
far the most successful. Conversely, the Administrative approach which has low levels of
comprehensivenessfr, equency, participation and alignment is the least successful.
Interestingly,t his study also suggeststh at the Organisationala pproach deliversa high level
ofSISP successir respectiveo fthe organisationala nd technologicalc ontexto f the company.
In summary, this study has extended our understanding of SISP processes and has provided
useful insightsfor IS executives and top management in general, in implementing SISP
within their organisations.
History
School
- Business and Economics
Department
- Business
Publisher
© Mohd Adam SuhaimiPublication date
1998Notes
A Doctoral Thesis. Submitted in partial fulfillment of the requirements for the award of Doctor of Philosophy of Loughborough University.EThOS Persistent ID
uk.bl.ethos.285867Language
- en