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Dynamics of learning for advancing improvement in organisations within the construction industry

conference contribution
posted on 2017-01-26, 16:35 authored by Grant K. Kululanga, Andrew Price, R McCaffer
Continuous improvement has become an ever present reality to construction organisations in their quest for improved performance and sustained competitive advantage. One major issue that infers great consequence in a changing business environment is the styles organisations employ to address improvement in their enterprises. This is becoming significantly important as one of the factors driving continuous improvement. As a result, calls have been made to adopt a culture of learning as part of an organisation’s core competence for all improvement schemes. Today’s highly successful companies are differentiated from others not so much by any single set of their knowledge, but equally, by their ability to learn as corporate entities. This paper explores the dynamics of learning by examining the styles organisations engage to address their improvement. The paradigms involved in the styles of organisational learning provide useful lessons for understanding and undertaking continuous improvement schemes in construction organisations. The paper adopts these lessons to evolve a framework within which continuous improvement schemes desired in construction industry should take place.

History

School

  • Architecture, Building and Civil Engineering

Published in

Customer Satisfaction: A Focus for Research and Practice, Joint Triennial Symposium .

Pages

- ?

Citation

KULULANGA, G., PRICE, A. and MCCAFFER, R., 1999. Dynamics of learning for advancing improvement in organisations within the construction industry. IN: Proceedings of 1999 joint triennial symposium of CIB-W055 Construction Industry Economics commission and CIB-W065 Organisation and Management of Construction commission: Customer Satisfaction: A Focus for Research and Practice in Construction, Cape Town, South Africa, 5-10 September 1999.

Publisher

Conseil International du Bâtiment

Version

  • VoR (Version of Record)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

1999

ISBN

9780620239448;0620239441

Language

  • en

Location

Cape Town