posted on 2017-01-26, 16:35authored byGrant K. Kululanga, Andrew Price, R McCaffer
Continuous improvement has become an ever present reality to construction organisations in their
quest for improved performance and sustained competitive advantage. One major issue that infers
great consequence in a changing business environment is the styles organisations employ to address
improvement in their enterprises. This is becoming significantly important as one of the factors
driving continuous improvement. As a result, calls have been made to adopt a culture of learning as
part of an organisation’s core competence for all improvement schemes. Today’s highly successful
companies are differentiated from others not so much by any single set of their knowledge, but
equally, by their ability to learn as corporate entities. This paper explores the dynamics of learning
by examining the styles organisations engage to address their improvement. The paradigms
involved in the styles of organisational learning provide useful lessons for understanding and
undertaking continuous improvement schemes in construction organisations. The paper adopts
these lessons to evolve a framework within which continuous improvement schemes desired in
construction industry should take place.
History
School
Architecture, Building and Civil Engineering
Published in
Customer Satisfaction: A Focus for Research and Practice, Joint Triennial Symposium
.
Pages
- ?
Citation
KULULANGA, G., PRICE, A. and MCCAFFER, R., 1999. Dynamics of learning for advancing improvement in organisations within the construction industry. IN: Proceedings of 1999 joint triennial symposium of CIB-W055 Construction Industry Economics commission and CIB-W065 Organisation and Management of Construction commission: Customer Satisfaction: A Focus for Research and Practice in Construction, Cape Town, South Africa, 5-10 September 1999.
Publisher
Conseil International du Bâtiment
Version
VoR (Version of Record)
Publisher statement
This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/