Delivering best value in highways major maintenance schemes: case study

The Construction Management Framework (CMF) is a contract established by the Highways Agency in the United Kingdom, where collaborative working is used within a framework setting to deliver the best value in highways major renewals and improvements schemes. This research aims to establish the effectiveness of the CMF in achieving this aim. It aims to define best value as it is understood collectively by the participants in the framework, and evaluate the performance measurement used in terms of its relevance and suitability to deliver the best value. The research also looks at perceptions of the performance of the CMF by those companies included in the framework, and the benefits and disadvantages of using this type of arrangement in highway work. Data collected from the client were compared to that given by the contractors, supply chain, and construction managers of the CMF; results showed a perception by those involved in the framework that construction management is suited to the type of work it is currently used for, and there is potential for similar CMFs to be used elsewhere in the construction industry. However, the research also found that there is a need to improve the performance measures so that value is properly reflected in the goals of the CMF; and the presentation of evidence that demonstrates the benefits that can be gained using this procurement route.