rrep129.pdf (814.45 kB)
Housing Benefit and the Appeals Service
online resource
posted on 2007-02-14, 10:00 authored by Yvette Hartfree, Bruce Stafford, Jenny BeachThe review system, also known as appeals, allows Housing Benefit and
Council Tax Benefit claimants to challenge the determinations made by
local authorities. There are two stages to the review process: the first
stage, known as an ‘internal review’, is conducted by local authority
officers; the second stage, known as a ‘further review’, consists of a hearing
conducted by a ‘Review Board’ which comprises local authority
councillors. Throughout this report, the terms ‘appeals’ or ‘appeals cases’
refers to requests for an internal review or further review.
To bring the review system into line with arrangements for decision
making and appeals in child support and social security, it is intended
that the second stage of the review process will transfer from local authority
Review Boards to the Appeals Service (Section 1.2).
The Centre for Research in Social Policy was commissioned by the
Department of Social Security to conduct a study of current Housing
Benefit/Council Tax Benefit appeals activity in local authorities (Section
1.3). The aim of the research was to inform the transfer of the second
stage of the review process from local authorities to the Appeals Service.
The research involved nine local authority case studies. There were
three elements to the research design: depth interviews with Housing
Benefit managers and appeals officers (or equivalent); recording of details
from cases which went to a Review Board hearing during the period
April 1999 to March 2000; and collection of data on the volume of
appeals activity. The fieldwork took place in August 2000.
The nine local authorities were selected to provide a range of local
authority types, locations and experience of appeals activity.
History
School
- Social Sciences
Department
- Communication, Media, Social and Policy Studies
Research Unit
- Centre for Research in Social Policy (CRSP)
Pages
30300 bytes;18886 bytes;28463 bytes;653777 bytes;13465 bytes;122147 bytesCitation
HARTFREE, Y., STAFFORD, B. and BEACH, J., 2001. Housing Benefit and the Appeals Service. Research report (Great Britain. Dept. of Social Security); 129. Leeds : Corporate Document ServicesPublisher
© Crown Copyright for the Department of Social SecurityPublication date
2001Notes
This report can also be accessed online at: http://research.dwp.gov.uk/asd/asd5/rrep129.pdfISBN
1841232947Book series
Research report (Great Britain. Dept. of Social Security);129Language
- en
Administrator link
Usage metrics
Categories
No categories selectedKeywords
Licence
Exports
RefWorks
BibTeX
Ref. manager
Endnote
DataCite
NLM
DC