Thesis-2003-Maslov.pdf (15.6 MB)
Russian manufacturing industry - gaining competitiveness through organisational excellence: a study of quality practices, leadership and cultural differences
thesis
posted on 2010-12-08, 15:02 authored by Anton V. MaslovDuring and after perestroika in Russia, the number of state grders gradually
decreased, which resulted in the scaling down of production volumes, employee
layoffs and a wave of imported goods which made a few Russian industrial sectors
redundant. The August 1998 crisis was a turning point for the Russian industry. It
shattered a speculative sector of the Russian economy, dramatically decreased import
and created psychological and economical background for the development of the
Russian manufacturing industries. Because of the weak rouble, export increased and
with it came the pressure from foreign partners to improve quality. From this point an
interest in quality systems based on ISO 9000 started to grow. But in the environment
of increasing globalisation and expectations of joining WTO, in 1-2 years, the issues
of effectiveness in management and improving quality are not only issues of
expansion, but more of survival in the domestic market. In order to survive, Russian
manufacturing companies need to improve the competitiveness of their products both
in the world and domestic markets.
One approach to improving industrial competitiveness that has received considerable
emphasis in all Western economies during the last 25 years or so can be referred to
broadly as the quality movement. This movement started with a focus on the
implementation of quality management systems (the ISO 9000 standards, previously
BS 5750), followed by the influence of the Japanese total quality management (TQM)
practices, leading finally to the present-day emphasis on organisational and business
excellence.
This project discusses the applicability of the Western quality practices in Russian
manufacturing companies, including their suitability to the Russian national culture.
Potential limitations for implementation of these 'practices are given along with the
recommendations for their adaptation 'to the Russian economic environment. The
research methodology has been constructed to achieve set research objectives. The
recommendations made are a result of an analysis of a comprehensive literature
review and three surveys carried out in St Petersburg manufacturing companies.
History
School
- Mechanical, Electrical and Manufacturing Engineering
Publisher
© Anton V. MaslovPublication date
2003Notes
A Doctoral Thesis. Submitted in partial fulfillment of the requirements for the award of Doctor of Philosophy of Loughborough University.EThOS Persistent ID
uk.bl.ethos.403017Language
- en