JATM_BuddWarrenBell_resubmission0211.pdf (55.9 kB)
Promoting passenger comfort and wellbeing in the air: an examination of the in-flight health advice provided by international airlines
journal contribution
posted on 2011-03-01, 15:28 authored by Lucy Budd, Adam WarrenAdam Warren, Morag BellFollowing recent, well-publicised, cases of airline passengers developing deep vein
thromboses (DVT) and contracting infectious diseases during flights, airlines’
provision of in-flight customer health advice has come under increased scrutiny. By
means of a manifest content analysis of the information that is provided in 50
international airlines’ in-flight magazines, this paper examines the nature and
presentation of the health advice that is supplied and comments on the different
approaches individual airlines adopt.
History
School
- Social Sciences
Department
- Geography and Environment
Citation
BUDD, L., WARREN, A.P. and BELL, M., 2011. Promoting passenger comfort and wellbeing in the air: an examination of the in-flight health advice provided by international airlines. Journal of Air Transport Management, 17 (5), pp. 320-322Publisher
© ElsevierVersion
- AM (Accepted Manuscript)
Publication date
2011Notes
This item was accepted for publication in the Journal of Air Transport Management [© Elsevier]. The definitive version is available at: http://www.sciencedirect.com/science/article/pii/S0969699711000342ISSN
0969-6997Publisher version
Language
- en