Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

Loughborough University Institutional Repository

Browsing by Author Lo, Kathy Pui Ying

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Issue DateTitleAuthor(s)
2011Designing service evidence for positive relational messagesLo, Kathy Pui Ying
2011Relational messages in product designLo, Kathy Pui Ying
2012Service design strategies for customization: implications of conflicting emotions and concernsLo, Kathy Pui Ying
Showing results 1 to 3 of 3