Loughborough University
Leicestershire, UK
LE11 3TU
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Loughborough University

Loughborough University Institutional Repository

Browsing by Subject Customer service

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Showing results 1 to 6 of 6
Issue DateTitleAuthor(s)
2014Analyzing customer experience feedback using text mining: a linguistics-based approachOrdenes, Francisco V.; Theodoulidis, Babis; Burton, Jamie; Gruber, Thorsten; Zaki, Mohamed
1999Application of analytic hierarchy process to the evaluation of logistics factors and their contribution to improvements in construction materials supplyMuya, Mundia; Price, Andrew D.F.; Thorpe, Tony; Edum-Fotwe, Francis Tekyi
1997Construction materials supply logisticsMuya, Mundia; Price, Andrew D.F.; Thorpe, Tony
2016Customer-driven management models for choiceless clientele? Business process reengineering in a California welfare agencyEsbenshade, Jill; Vidal, Matt; Fascilla, Gina; Ono, Mariko
2013Lean in UK Government: internal efficiency or customer serviceRadnor, Zoe J.; Johnston, Robert
2003Staff perceptions of service quality in Egyptian commercial banks: an internal and external perspectiveElanain, Hossam Eldin Mahmoud Abou
Showing results 1 to 6 of 6