Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

Loughborough University Institutional Repository

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Issue DateTitleAuthor(s)
2012Service design strategies for customization: implications of conflicting emotions and concernsLo, Kathy Pui Ying
2008The use of structured relationship modelling techniques as a tool to elicit customizable product featuresBarrass, David F.; Roberts, Jonathan R.; Jones, Roy; Hague, Richard J.M.; Dickens, Phill M.
Showing results 1 to 2 of 2