Loughborough University
Leicestershire, UK
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Loughborough University

Loughborough University Institutional Repository

Browsing by Subject Customer satisfaction

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Issue DateTitleAuthor(s)
2002The influence of customer perceptions of urban utility water services on bill payment behaviour: findings from UgandaKayaga, Sam
2013Understanding satisfying service encounters in retail banking – a dyadic perspectiveKania, Nathalie; Gruber, Thorsten
Showing results 3 to 4 of 4