The ergonomics of designing a CD-ROM workplace in an automated library

This study considers ergonomics related to the design of a Compact Disc-Read Only Memory (CD-ROM) workplace. The practical research was performed at Charing Cross and Westminster Library and Information Service which houses five dedicated CD-ROM workstations in a 'microlab'. The first objective of the research was to draw up a comprehensive list of specifications detailing the ideal layout of a computerized office and CD-ROM workstation. Secondly, to identify and examine the ergonomic problems in the micro-lab. Thirdly, to make a series of recommendations relating to the human factors in the micro-lab. This dissertation also asks the question, 'Why is ergonomics important?'. The principal means of research was the interview survey technique. This was applied to obtain the views of staff and users on a wide range of human factor issues relating to CD-ROM workstation design. The interview contained questions on aspects of automation, workplace deSign, health and safety and environmental working conditions. There was also a period of observation when photographs were taken. Host users had a positive reaction to the CD-ROM workplace and wanted the service extended. However, there was concern expressed regarding specific human factor problems relating to ergonomics, workplace design and the environmental conditions. Some operators made a link between human factor issues and the health and safety problems. Consequently, the recommendations, detailing the possible improvements, outlined how the micro-lab could be relocated. They were divided into short term and long term goals.