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Title: Uncertainty in competitive bidding – a framework for product–service systems
Authors: Kreye, Melanie E.
Newnes, Linda B.
Goh, Yee M.
Keywords: Uncertainty
Bidding strategy
Competitive bidding
Issue Date: 2014
Publisher: © Taylor and Francis
Citation: KREYE, M.E., NEWNES, L.B. and GOH, Y.M., 2012. Uncertainty in competitive bidding – a framework for product–service systems. Production Planning and Control, 25 (6), pp.462-477.
Abstract: Owing to servitisation, manufacturing companies are increasingly required to compete through the provision of services around their products. The contracts for these services are often allocated through competitive bidding where the potential suppliers submit a price bid to the customer. The pricing decision is influenced by various uncertainties. This article proposes a conceptual framework depicting these influencing uncertainties on the bidding strategy. This framework is based on three empirical studies with industry investigating different viewpoints on the decision-making process. The intention is to support the pricing decision when competitively bidding for a service contract. The framework can be applied to specific competitive bidding situations to identify the influencing uncertainties, model them and depict their influences on the pricing decision.
Description: This article was published in the journal Production Planning and Control [© Taylor and Francis]. The definitive version is available at: http://www.tandfonline.com/doi/abs/10.1080/09537287.2012.705354
Version: Accepted for publication
DOI: 10.1080/09537287.2012.705354
URI: https://dspace.lboro.ac.uk/2134/10700
Publisher Link: http://dx.doi.org/10.1080/09537287.2012.705354
ISSN: 0953-7287
Appears in Collections:Published Articles (Mechanical, Electrical and Manufacturing Engineering)

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