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Title: | Application of faceted classification to in-service records |
Authors: | Goh, Yee M. Giess, Matt Stewart, Dave McMahon, Chris |
Keywords: | Product-service systems Feedback Information organisation Service records |
Issue Date: | 2008 |
Publisher: | © IDMME |
Citation: | GOH, Y.M. ... et al, 2008. Application of faceted classification to in-service records. Presented at IDMME - Virtual Concept 2008 the 7th International Conference on Integrated Design and Manufacturing in Mechanical Engineering (IDMME 2008), 8th-10th October 2008, Beijing. |
Abstract: | Information about the functional or operational
performance of the product through life is useful in providing
validation and updating of knowledge assumed at the design
stage. The collection and exploitation of feedback from
experience in service allows engineers to reassess and refine
their original assumptions, and this new understanding in turn
informs the next design cycle. Current feedback documentation
of in-service occurrences (issues, requests, etc.) is found to be
inconsistent, thus reducing the ability to reuse operational
information for design improvements. We argue that enhanced
information representation and organisation not only allows for
improved retrieval in general but also provides a suitable basis
for analysis and inference of design-induced issues from the
information collection. The paper will discuss an approach to
information organisation based on faceted classification to
enhance retrieval and reuse of in-service information feedback. |
Description: | This conference paper is closed access. |
Version: | Accepted for publication |
URI: | https://dspace.lboro.ac.uk/2134/10729 |
Appears in Collections: | Closed Access (Mechanical, Electrical and Manufacturing Engineering)
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