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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/11315

Title: Case study of knowledge management implementation in a medium-sized construction sector firm
Authors: Tan, Hai Chen
Carrillo, Patricia M.
Anumba, Chimay J.
Keywords: Knowledge-based systems
Construction management
Information systems
Project management
Information technology (IT)
Issue Date: 2012
Publisher: © American Society of Civil Engineers
Citation: TAN, H., CARRILLO, P. and ANUMBA, C.J., 2012. Case study of knowledge management implementation in a medium-sized construction sector firm. Journal of Management in Engineering, 28 (3), pp. 338 - 347.
Abstract: The transient nature of project teams and the competitive environment in which construction organizations operate require an effective mechanism to manage and reuse the knowledge created in the projects without straining its resources. A methodology for “live” capture and reuse of project knowledge was developed for the purpose and encapsulated into a software tool. A study was conducted of a medium-sized UK-based construction sector firm to investigate the use the software tool as the central strand of its knowledge management (KM) framework. The tool was subsequently designed to integrate with a staff profile system and an e-forum. The new system was intended to bridge the communication gap between the company’s geographically dispersed offices by connecting the people together and, hence, facilitating the timely sharing of both tacit and explicit knowledge. Top management’s commitment was found vital in the successful implementation of knowledge management and the nurturing of the desired supportive knowledge-sharing culture. To get the most through the implementation of knowledge management, the various knowledge management practices and relevant information systems of a construction organization need to be strategically integrated to improve the location, capture, and sharing of critical knowledge.
Description: This article was published in the Journal of Management in Engineering [© American Society of Civil Engineers] and the definitive version is available at: http://ascelibrary.org/doi/abs/10.1061/(ASCE)ME.1943-5479.0000109
Version: Accepted for publication
DOI: 10.1061/(ASCE)ME.1943-5479.0000109
URI: https://dspace.lboro.ac.uk/2134/11315
Publisher Link: http://dx.doi.org/10.1061/(ASCE)ME.1943-5479.0000109
ISSN: 0742-597X
Appears in Collections:Published Articles (Architecture, Building and Civil Engineering)

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