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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/1133

Title: Factors affecting the level of success of community information systems
Authors: Coombs, Crispin
Doherty, Neil
Loan-Clarke, John
Keywords: systems development
success
failure
NHS
community information systems
United Kingdom
Issue Date: 1999
Publisher: © Emerald
Citation: COOMBS, C., DOHERTY, N. and LOAN-CLARKE, J., 1999. Factors affecting the level of success of community information systems. Journal of Management in Medicine, 13(2), pp. 142-153.
Abstract: The factors that influence the ultimate level of success or failure of systems development projects have received considerable attention in the academic literature. However, previous research has rarely targeted different instances of a common type of system within a homogenous organisational sector. This paper presents the results of a survey of IM&T Managers within Community Trusts to gain insights into the factors affecting the success of Community Information Systems. The results demonstrate that the most successful operational systems were thoroughly tested prior to implementation and enjoyed high levels of user and senior management commitment. Furthermore, it has been shown that there is a relationship between the level of organisational impact and systems success, with the most successful systems engendering changes to the host organisation’s culture, level of empowerment and clinical working practices In addition to being of academic interest, this research provides many important insights for practising IM&T managers.
Description: This article was published in the journal, Journal of Management in Medicine [© Emerald]. The definitive version is available at: http://www.emeraldinsight.com/jmm.htm.
URI: https://dspace.lboro.ac.uk/2134/1133
ISSN: 0268-9235
Appears in Collections:Published Articles (Business School)

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