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Title: Strategic planning for water utilities in developing countries
Authors: Mugabi, Josses
Kayaga, Sam
Njiru, Cyrus
Keywords: Strategic planning
Urban water utilities
Developing countries
Issue Date: 2007
Publisher: © Elsevier
Citation: MUGABI, J., KAYAGA, S. and NJIRU, C., 2007. Strategic planning for water utilities in developing countries. Utilities Policy, 15 (1), pp.1-8.
Abstract: A common feature of public water utilities in developing countries is their lack of a commercial orientation. As a result, many utilities find themselves locked in a cycle of poor corporate performance - with low coverage of services, huge amounts of non-revenue water and insufficient funding for maintenance and expansion. Strategic planning in such turbulent times should be relevant, cost-effective and transforming. This paper discusses a strategic planning framework to assist utilities in developing meaningful and useful performance improvement plans. Recent application of this framework in Africa has demonstrated its relevancy, cost-effectiveness and potential to transform poorly performing water utilities.
Description: This is the author’s version of a work that was accepted for publication in the journal Utilities Policy. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published at: http://dx.doi.org/10.1016/j.jup.2006.10.001
Version: Accepted for publication
DOI: 10.1016/j.jup.2006.10.001,
URI: https://dspace.lboro.ac.uk/2134/11657
Publisher Link: http://dx.doi.org/10.1016/j.jup.2006.10.001
ISBN: 0957-1787
Appears in Collections:Published Articles (Civil and Building Engineering)

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