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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/11916

Title: Services networks: concept and research agenda
Authors: Henneberg, Stephan C.
Gruber, Thorsten
Naude, Peter
Keywords: Services networks
Business marketing
Services systems
Research agenda
Issue Date: 2012
Publisher: © Elsevier Inc.
Citation: HENNEBERG, S.C., GRUBER, T. and NAUDÉ, P., 2012. Services networks: concept and research agenda. Industrial Marketing Management, 42 (1), pp. 3–8.
Abstract: Service networks represent an often used but less often defined construct. As part of the Industrial Marketing Management Special Issue on Services Networks we provide an overview of different ways of understanding services networks, particularly from a business marketing and a services systems perspective. We provide our own definition of services networks and introduce three different conceptual layers. These layers are used to describe the different articles in the special issue. A discussion of a tentative research agenda concludes our argument.
Description: This article was published in the journal, Industrial Marketing Management [© Elsevier Inc.] and the definitive version is available at: http://dx.doi.org/10.1016/j.indmarman.2012.11.013
Version: Accepted for publication
DOI: 10.1016/j.indmarman.2012.11.013
URI: https://dspace.lboro.ac.uk/2134/11916
Publisher Link: http://dx.doi.org/10.1016/j.indmarman.2012.11.013
ISSN: 0019-8501
Appears in Collections:Published Articles (Business)

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