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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/12990

Title: Cross-cultural communication barriers in health care
Authors: Taylor, Shena Parthab
Nicolle, C.A.
Maguire, Martin
Keywords: Communication
Ethnic minorities
Healthcare delivery
Issue Date: 2013
Publisher: © Nursing Standard/RCN Publishing Company Limited
Citation: TAYLOR, S.P., NICOLLE, C. and MAGUIRE, M., 2013. Cross-cultural communication barriers in health care. Nursing Standard, 27 (31), pp. 35 - 43.
Abstract: To investigate healthcare professionals' perceptions of caring for people from ethnic minorities with poor or no English language skills when accessing health care. Semi-structured interviews were carried out with 34 healthcare professionals to identify their perception of barriers encountered by those with poor or no English language skills. Five main themes were identified in relation to barriers in accessing health care: language; low literacy; lack of understanding; attitudes, gender attitudes and health beliefs; and retention of information. It is essential that all individuals are able to interact effectively with healthcare services. New and innovative approaches are necessary to meet the needs of people from ethnic minorities accessing health care.
Description: Closed Access. This article was published in the journal, Nursing Standard [© Nursing Standard/RCN Publishing Company Limited].
Version: Published
URI: https://dspace.lboro.ac.uk/2134/12990
Publisher Link: http://nursingstandard.rcnpublishing.co.uk/archive/article-cross-cultural-communication-barriers-in-health-care
ISSN: 0029-6570
Appears in Collections:Closed Access (Design School)

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