DOHERTY, N.F. and KING, M., 1998. The importance of organisational issues in systems development. Information Technology and People, 11 (2), pp.104-123.
Abstract: A survey of senior and influential IT managers explored the related
questions of why some senior IT professionals perceive organisational issues to be
more important than technical issues, and whether this has a concomitant impact on
the treatment of organisational issues. An overall response rate of 63% was achieved
from a combined survey of two distinct groups. The results show that there are
significant differences in managers’ perceptions about the importance of organisational
issues which can, to some extent, be explained in terms of organisational size, and to a
lesser extent by the favoured development approach. However, these differences in
perception appear to have no identifiable relation to the significant differences in the
approaches adopted for treating organisational issues. It is suggested that this is due
to the difficulties in treating such issues and further research to resolve these
difficulties is proposed.