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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/13896

Title: Understanding Generation Y and their use of social media: a review and research agenda
Authors: Bolton, Ruth N.
Parasuraman, A.
Hoefnagels, Ankie
Migchels, Nanne
Kabadayi, Sertan
Gruber, Thorsten
Loureiro, Yuliya Komarova
Solnet, David
Keywords: Generation Y
Social media
Media use
Dark side
Digital media
Social networking sites
Social norms
Social stratification
Issue Date: 2013
Publisher: © Emerald Group Publishing Ltd
Citation: BOLTON, R.N. ... et al, 2013. Understanding Generation Y and their use of social media: a review and research agenda. Journal of Service Management, 24 (3), pp. 245-267.
Version: Accepted for publication
DOI: 10.1108/09564231311326987
URI: https://dspace.lboro.ac.uk/2134/13896
Publisher Link: http://dx.doi.org/10.1108/09564231311326987
ISSN: 1757-5818
Appears in Collections:Published Articles (Business School)

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