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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/14767

Title: Are generic strategies 'fit for purpose' in a public service context?
Authors: Hodgkinson, Ian R.
Keywords: Generic strategies
Public management
Public sector
Regional and local government
Service delivery
Issue Date: 2013
Publisher: Sage Publications / © The author
Citation: HODGKINSON, I.R., 2013. Are generic strategies 'fit for purpose' in a public service context? Public Policy and Administration, 28 (1), pp. 90 - 111
Abstract: The environment in which public sector organisations operate is becoming ever more volatile, with such organisations increasingly facing the dual pressures of growing customer expectations coupled with significant budget reductions. This study presents an exploratory research model to uncover significant relationships between generic strategies and the business and social performance of public leisure providers, in an attempt to ascertain if generic strategies are fit for purpose in the public leisure sector. The findings suggest that low cost and price-based strategies are inadequate for service delivery. Rather, a hybrid strategy - which seeks to add value while also having a cost base that permits low prices - is deemed fit for purpose in the public leisure sector, satisfying the dual strategic agenda of public leisure providers. This study provides contributions to the strategic management, public management, and leisure services literatures. © The Author(s) 2012 Reprints and permissions: sagepub.co.uk/journalsPermissions.nav.
Description: This article was published in the journal, Public Policy and Administration [Sage Publications / © The author]. The definitive version is available at: http://dx.doi.org/10.1177/0952076712440301
Version: Accepted for publication
DOI: 10.1177/0952076712440301
URI: https://dspace.lboro.ac.uk/2134/14767
Publisher Link: http://dx.doi.org/10.1177/0952076712440301
ISSN: 0952-0767
Appears in Collections:Published Articles (Business)

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