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Title: Design principles of integrated information platform for emergency responses: The case of 2008 Beijing Olympic Games
Authors: Yang, Lili
Su, Guofeng
Yuan, Hongyong
Keywords: Emergency response
Fire safety
Olympic games
Situation-awareness oriented design
Participatory design
Action research
Integrated information platform
Issue Date: 2012
Publisher: © INFORMS
Citation: YANG, L., SU, G. and YUAN, H., 2012. Design principles of integrated information platform for emergency responses: The case of 2008 Beijing Olympic Games. Information Systems Research, 23 (3 PART 1), pp. 761 - 786.
Abstract: This paper investigates the challenges faced in designing an integrated information platform for emergency response management and uses the Beijing Olympic Games as a case study. The research methods are grounded in action research, participatory design, and situation-awareness oriented design. The completion of a more than two-year industrial secondment and six-month field studies ensured that a full understanding of user requirements had been obtained. A service-centered architecture was proposed to satisfy these user requirements. The proposed architecture consists mainly of information gathering, database management, and decision support services. The decision support services include situational overview, instant risk assessment, emergency response preplan, and disaster development prediction. Abstracting from the experience obtained while building this system, we outline a set of design principles in the general domain of information systems (IS) development for emergency management. These design principles form a contribution to the information systems literature because they provide guidance to developers who are aiming to support emergency response and the development of such systems that have not yet been adequately met by any existing types of IS. We are proud that the information platform developed was deployed in the real world and used in the 2008 Beijing Olympic Games. © 2012 INFORMS.
Description: This article was published in the journal, Information Systems Research [© INFORMS] and the definitive version is available at: http://dx.doi.org/10.1287/isre.1110.0387
Version: Published
DOI: 10.1287/isre.1110.0387
URI: https://dspace.lboro.ac.uk/2134/14820
Publisher Link: http://dx.doi.org/10.1287/isre.1110.0387
ISSN: 1047-7047
Appears in Collections:Published Articles (Business School)

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