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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/16033

Title: A 'soft' approach to TLM requirements capture to support through-life management
Authors: Dogan, Huseyin
Henshaw, Michael
Urwin, Esmond N.
Keywords: Knowledge management
Through-life management
Interactive management
Requirements analysis
Soft systems
Issue Date: 2009
Publisher: © Springer-Verlag
Citation: DOGAN, H., HENSHAW, M. and URWIN, E.N., 2009. A 'soft' approach to TLM requirements capture to support through-life management. IN: Karagiannis, D. and Jin, Z. (eds.) IN: Karagiannis, D. and Jin, Z. (eds.) Third International Conference, KSEM 2009, Vienna, Austria, 25-27 November. Knowledge Science, Engineering and Management. Lecture Notes in Computer Science, 5914, pp. 458 - 469.
Series/Report no.: Lecture Notes in Computer Science;5914
Abstract: Loughborough University and BAE Systems are sponsoring a research programme to develop an enterprise Knowledge Management system for Through Life Management (TLM) in support of Through Life Capability Management (TLCM). This paper summarises the finding of a requirements analysis case study which captured, analysed and synthesised the key stakeholder requirements for this Knowledge Management research within the aerospace and defence industry. This study consists of two approaches; (1) an Interactive Management (IM) workshop and (2) semi-structured interviews with the Subject Matter Experts (SMEs). Three of the group methodologies used in the Interactive Management workshop were Idea-Writing, Nominal Group Technique and Interpretive Structural Modelling. Soft systems rich pictures were also constructed by the SMEs to provide a diagrammatic representation of the systematic but non-judgmental understanding of the problem situation. The difficulties and benefits of adopting this ’soft’ approach and future research plans are also discussed here.
Description: Closed access.
Version: Published
DOI: 10.1007/978-3-642-10488-6_44
URI: https://dspace.lboro.ac.uk/2134/16033
Publisher Link: http://dx.doi.org/10.1007/978-3-642-10488-6_44
ISBN: 978-3-642-10487-9
ISSN: 0302-9743
Appears in Collections:Closed Access (Mechanical, Electrical and Manufacturing Engineering)
Closed Access (Mechanical, Electrical and Manufacturing Engineering)

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