Loughborough University
Browse
engendering trust in the construction supply chain.pdf (115.92 kB)

Engendering trust in the construction supply chain

Download (115.92 kB)
journal contribution
posted on 2014-12-22, 09:38 authored by Nicola Naismith, Andrew D.F. Price, Andrew R.J. Dainty, Alan Bryman, Kay Greasley, Robby SoetantoRobby Soetanto
Project success is dependent upon the effective management of people and at the heart of this process is trust. It is often claimed that the construction industry has low levels of trust and numerous reports globally have challenged the industry to address its poor performance on people management and cultural issues. The industry has a long-standing reputation for being adversarial, demonstrated by poor relationships between the client, main contractor and subcontractors, which in turn leads to numerous problems including poor project performance, cost control and poor long-term relationships between the parties involved. These problems are attributed primarily to a lack of harmonisation between contracting parties. This paper investigates the perceptions of trust within the supply chains of partnering projects. It explores the contextual issues surrounding the projects, focusing on the relationship between the partnering method of procurement and the levels of trust that exist within supply chains. This qualitative case study based research provides insights into the multifaceted nature of trust, the difficulty of defining the concept and its evolution through the duration of the project. The paper concludes that trust is an essential element for effective supply chain relationships and can be engendered through teamwork, leadership and the ultimate empowerment of the supply chain. It would appear on the basis of this research that trust can be realised within construction supply chains where partnering principles are a priority.

History

School

  • Architecture, Building and Civil Engineering

Published in

Journal of Construction Procurement

Volume

11

Issue

2

Pages

136 - 153 (18)

Citation

NAISMITH, N. ... et al, 2005. Engendering trust in the construction supply chain. Journal of Construction Procurement, 11 (2), pp.136-153.

Publisher

Association of Researchers in Construction Management (ARCOM)

Version

  • AM (Accepted Manuscript)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

2005

Notes

The definitive version of this paper is available online at: http://www.journalofconstructionprocurement.com/abstractdetails.asp?id=129

ISSN

1358-9180

Language

  • en

Location

UK

Usage metrics

    Loughborough Publications

    Exports

    RefWorks
    BibTeX
    Ref. manager
    Endnote
    DataCite
    NLM
    DC