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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/16554

Title: How practitioners deal with their clients' "off-track" talk
Authors: Antaki, Charles
Keywords: Explanations
Issue Date: 2014
Publisher: © John Benjamins
Citation: ANTAKI, C., 2014. How practitioners deal with their clients' "off-track" talk. IN: Graf, E.M., Sator, M. and Spranz-Fogasy, T. (eds). Discourses of Helping Professions. John Benjamins, pp. 13 - 31.
Abstract: In institutional encounters where a client engages with a practitioner for advice or guidance, there is a phase in which the client may be expected to 'tell their tale' before the practitioner offers a response. In this chapter I shall analyse the kind of professional conversation which involves with a client being invited to describe a personal and indeed intimate problem, in order for the professional to offer their perspective (and possibly suggest a solution). The client's problems here are matters of emotion, conflict or life-style, caused or sharpened by psychological disorder or disability - in other words, we shall be listening in to what the editors term as the 'professional format' of the counselling, personal-support and therapy consultation.
Description: This is the author accepted manuscript version of a book chapter that was published in Discourses of Helping Professions. It is available here with permission from John Benjamin who are the publisher and copyright holder, the definitive version is available here: http://dx.doi.org/10.1075/pbns.252.02ant. The publisher should be contacted for permission to re-use or reprint this material in any form.
Version: Accepted for publication
DOI: 10.1075/pbns.252.02ant
URI: https://dspace.lboro.ac.uk/2134/16554
Publisher Link: http://dx.doi.org/10.1075/pbns.252.02ant
ISBN: 9789027256577
Appears in Collections:Book Chapters (Communication, Media, Social and Policy Studies)

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