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Evaluating a concept design of a crowd-sourced 'mashup' providing ease-of-access information for people with limited mobility
journal contribution
posted on 2015-02-11, 12:05 authored by Andrew MayAndrew May, Christopher J. ParkerChristopher J. Parker, Neil Taylor, Tracy RossTracy RossThis study investigates the impact of using a concept map-based 'mashup' (www.accessadvisr.net) to provide volunteered (i.e. user contributed) ease of access information to travellers with limited mobility. A scenario-based user trial, centred around journey planning, was undertaken with 20 participants, divided equally between (1) those who have physical restrictions on their mobility, due to disability, illness or injury, and (2) those with practical mobility constraints due to being parents with young children who have to use a child's pushchair when using public transport. Both user groups found the concept useful, but its potential impact was less for the pushchair user group. There were mixed views in relation to the ability of the mashup to convey the trustworthiness, credibility and reliability of information necessary for journey planning. The study identified a number of key information-related user requirements which help enable effective design of user contributed web-based resources for travellers with mobility-related issues.
Funding
This study was undertaken within the Ideas in Transit project (www.ideasintransit.org), supported by the UK Government (via the Engineering and Physical Sciences Research Council, grant number: EP/F005172/1, the Technology Strategy Board, Grant Ref. 400050, and the Department for Transport).
History
School
- Design
Published in
Transportation Research Part C: Emerging TechnologiesVolume
49Pages
103 - 113Citation
MAY, A. ... et al., 2014. Evaluating a concept design of a crowd-sourced 'mashup' providing ease-of-access information for people with limited mobility. Transportation Research Part C: Emerging Technologies, 49, pp.103-113.Publisher
© The Authors. Published by Elsevier Ltd.Version
- VoR (Version of Record)
Publisher statement
This work is made available according to the conditions of the Creative Commons Attribution 3.0 Unported (CC BY 3.0) licence. Full details of this licence are available at: http://creativecommons.org/licenses/by/3.0/Publication date
2014Notes
This is an Open Access Article (CC-BY 3.0). It is published by Elsevier as Open Access at: http://dx.doi.org/10.1016/j.trc.2014.10.007ISSN
0968-090XPublisher version
Other identifier
S0968090X1400299XLanguage
- en