Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

Loughborough University Institutional Repository

Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/16812

Title: A knowledge management perspective to shared service centers: a case study of a finance SSC
Authors: Herbert, Ian
Seal, W.
Keywords: Knowledge management
Outsourcing
Shared service centers
Issue Date: 2014
Publisher: © Emerald Group Publishing Ltd.
Citation: HERBERT, I. and SEAL, W., 2014. A knowledge management perspective to shared service centers: a case study of a finance SSC. IN: Bondarouk, T. (ed.) Shared Services as a New Organizational Form. Advanced Series in Management, 13, pp. 133 - 151.
Abstract: Purpose - The chapter presents case evidence to argue that rather than comprising noncore, back-office business support services, shared service centers (SSCs), when viewed from a knowledge management perspective, can create both valuable and firm-specific resources and dynamic capabilities.
Description: Closed access
Version: Published
DOI: 10.1108/S1877-636120140000013007
URI: https://dspace.lboro.ac.uk/2134/16812
Publisher Link: http://dx.doi.org/10.1108/S1877-636120140000013007
ISBN: 978-1-78350-535-7
ISSN: 1877-6361
Appears in Collections:Closed Access (Business School)

Files associated with this item:

File Description SizeFormat
CH007.pdfPublished version339.42 kBAdobe PDFView/Open

 

SFX Query

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.