Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

Loughborough University Institutional Repository

Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/16854

Title: Factors affecting knowledge sharing in the virtual organisation: employees' sense of well-being as a mediating effect
Authors: Chumg, Hao-Fan
Cooke, Louise
Fry, Jenny
Hung, I-Hua
Keywords: Knowledge-sharing behaviour
Partial least squares (PLS)
Sense of well-being
Social capital
Issue Date: 2015
Publisher: © Elsevier Ltd
Citation: CHUMG, H.-F. ... et al, 2015. Factors affecting knowledge sharing in the virtual organisation: employees' sense of well-being as a mediating effect. Computers in Human Behavior, 44, pp. 70 - 80
Abstract: In view of the importance of employees' knowledge sharing, this research, which draws on social capital theory and employees' sense of well-being, develops a comprehensive theoretical model which aims to explore deeply the mediating impact of employees' sense of well-being on social capital and the contribution of knowledge in the complex context of a virtual organisation. The quantitative approach was conducted at a virtual organisation of Taiwanese NGOs. 135 valid questionnaires were distributed and retrieved personally; subsequently these were analysed using partial least squares (PLS). The findings revealed that employees' sense of well-being improved considerably when they demonstrated stronger levels of social capital tendency. Meanwhile, employees increasingly contributed, not only their tacit but also their explicit knowledge, when they experienced a greater sense of well-being. Even more surprisingly, the results showed that employees' sense of well-being played a positively and pivotally mediating role in the relationship between social capital and employees' tacit and explicit knowledge-sharing behaviour in the virtual organisation. These suggest that managers within virtual organisations urgently need strategies to create an ambiance in which employees can feel a sense of well-being in order to enhance their willingness to share both their explicit and tacit knowledge.
Description: NOTICE: this is the author’s version of a work that was accepted for publication in Computers in Human Behavior. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Computers in Human Behavior, vol 44, March 2015, DOI: 10.1016/j.chb.2014.11.040
Version: Accepted for publication
DOI: 10.1016/j.chb.2014.11.040
URI: https://dspace.lboro.ac.uk/2134/16854
Publisher Link: http://dx.doi.org/10.1016/j.chb.2014.11.040
ISSN: 0747-5632
Appears in Collections:Published Articles (Business School)

Files associated with this item:

File Description SizeFormat
Factors affecting knowledge sharing in the virtual organisation Employees' sense of well-being as a mediating effect.pdfAccepted version341.04 kBAdobe PDFView/Open