Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

Loughborough University Institutional Repository

Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/16919

Title: Impact sourcing ventures and local communities: a frame alignment perspective
Authors: Sandeep, M.S.
Ravishankar, M.N.
Keywords: Impact sourcing
Frame alignment
India
Ethnography
IT-BPO
Issue Date: 2016
Publisher: © Wiley Publishing Ltd
Citation: SANDEEP, M.S. and RAVISHANKAR, M.N., 2016. Impact sourcing ventures and local communities: a frame alignment perspective. Information Systems Journal, 26(2), pp.127-155.
Abstract: Using qualitative methods, this paper explores how impact sourcing (ImS) ventures frame their activities to marginalized communities. In doing so, the paper attempts to unearth the social–psychological processes undergirding ImS strategies. The findings highlight the difficulties faced by ImS ventures in operationalizing their strategic intent. More specifically, the paper provides insights into how different and diverse framings are used by ImS ventures to influence the local community. From a strategic perspective, the paper suggests that framings related to progress, family, material benefit and egalitarianism can help overcome the inevitable tensions and misunderstandings with the community. Drawing on the findings, we develop a process model that describes how competing framings of an ImS venture and the community could eventually align. Theoretically, the pa- per illuminates the day to day micro-processes of reality negotiation between so- cially driven information technology – business process outsourcing businesses and the local communities they seek to impact
Description: This is the peer reviewed version of the following article: SANDEEP, M.S. and RAVISHANKAR, M.N., 2016. Impact sourcing ventures and local communities: a frame alignment perspective. Information Systems Journal, 26(2), pp.127-155., which has been published in final form at http://dx.doi.org/10.1111/isj.12057. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving
Version: Accepted for publication
DOI: 10.1111/isj.12057
URI: https://dspace.lboro.ac.uk/2134/16919
Publisher Link: http://dx.doi.org/10.1111/isj.12057
Appears in Collections:Published Articles (Business School)

Files associated with this item:

File Description SizeFormat
Oct14_ISJdraft_impact sourcing.pdfAccepted version882.34 kBAdobe PDFView/Open

 

SFX Query

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.