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Title: Cutting cost in service systems: are you running with scissors?
Authors: Thenent, Nils E.
Settanni, Ettore
Parry, Glenn
Goh, Yee M.
Newnes, Linda B.
Issue Date: 2014
Publisher: © John Wiley & Sons, Ltd
Citation: THENENT, N.E. ... et al, 2014. Cutting cost in service systems: are you running with scissors? Strategic Change, 23 (5-6), pp. 341-357.
Abstract: A rigorous link between the domains of cost estimation, systems theory, and accident investigation reveals fundamental epistemological limitations of commonly employed cost models when dealing with the characteristics of servitization systems.
Description: © John Wiley & Sons, Ltd. This is the accepted version of the following article: THENENT, N.E. ... et al, 2014. Cutting cost in service systems: are you running with scissors? Strategic Change, 23 (5-6), pp. 341-357, which has been published in final form at http://dx.doi.org/10.1002/jsc.1981
Sponsor: The authors gratefully acknowledge the support provided by the Department of Mechanical Engineering at the University of Bath and the Engineering and Physical Sciences Research Council (EPSRC) for funding the research under the Innovative electronics Manufacturing Research Centre (IeMRC), Grant Offer Letter SP/02/09/10, Costing For Avionics Through Life Availability (CATA).
Version: Accepted for publication
DOI: 10.1002/jsc.1981
URI: https://dspace.lboro.ac.uk/2134/17066
Publisher Link: http://dx.doi.org/10.1002/jsc.1981
ISSN: 1086-1718
Appears in Collections:Published Articles (Mechanical, Electrical and Manufacturing Engineering)

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