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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/17282

Title: Vendor opportunism in IT outsourcing: a TCE and social capital perspective
Authors: Liouliu, Eleni
Zimmermann, Angelika
Keywords: Vendor opportunism
Transaction costs
Social capital
IT outsourcing
Case study
Issue Date: 2015
Publisher: © Palgrave Macmillan
Citation: LIOULIU, E. and ZIMMERMANN, A., 2015. Vendor opportunism in IT outsourcing: a TCE and social capital perspective. Journal of Information Technology, 30(4), pp.307-324.
Abstract: Academic researchers have attributed significant attention to the drivers of opportunistic behavior, yet our understanding of how opportunistic behavior can be mitigated remains relatively fragmented. Our investigation will focus on the social context and more specifically on the role of social capital in the deterrence of opportunistic behavior. Based on two qualitative case studies in the financial sector, we will illustrate how the structural, cognitive, and relational dimensions of social capital can reduce internal and behavioral uncertainty between the outsourcing partners, thereby facilitating the mitigation of opportunistic behavior. In our study we combine the theory of transaction costs with social capital theory and demonstrate how they can usefully complement each other to enhance our understanding of mechanisms that can deter opportunistic behavior.
Description: This paper is embargoed until 16th Dec 2016.
Version: Accepted for publication
URI: https://dspace.lboro.ac.uk/2134/17282
Publisher Link: http://dx.doi.org/10.1057/jit.2015.3
ISSN: 0268-3962
Appears in Collections:Closed Access (Business School)

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