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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/17689

Title: Measuring job quality: a study with bus drivers
Authors: Jones, Wendy
Haslam, Roger
Haslam, Cheryl
Keywords: Job quality
Bus drivers
Issue Date: 2014
Publisher: © Elsevier Ltd and The Ergonomics Society
Citation: JONES, W., HASLAM, R. and HASLAM, R., 2014. Measuring job quality: a study with bus drivers. Applied Ergonomics, 45 (6), pp. 1641 - 1648.
Abstract: There is growing interest in the contribution which job design can make to worker health; also a desire to better understand the multidimensional notion of ‘job quality’ and to develop approaches to measuring this. This paper reviews concepts of ‘job quality’ and ‘good jobs’ and examines these issues in the work of bus drivers, an occupational group commonly reported as having poor health and poor working conditions. The DGB-Index (Deutscher Gewerkschaftsbund Good Work Index), a tool used recently in Germany for measuring job quality, was translated and administered to a sample of UK bus drivers (n = 381). It found job quality to be significantly lower than that for a group of non-drivers in the same organisation; and better than that for a sample of German bus drivers. We conclude that the DGB-Index is an effective tool for measuring job quality and providing feedback to employers; and could be used to compare job quality between organisations or internationally.
Description: This article was accepted for publication in the journal, Applied Ergonomics [© Elsevier Ltd and The Ergonomics Society]. The definitive version is available at: http://dx.doi.org/10.1016/j.apergo.2014.05.015
Version: Accepted for publication
DOI: 10.1016/j.apergo.2014.05.015
URI: https://dspace.lboro.ac.uk/2134/17689
Publisher Link: http://dx.doi.org/10.1016/j.apergo.2014.05.015
ISSN: 0003-6870
Appears in Collections:Published Articles (Civil and Building Engineering)

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