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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/18111

Title: Repair: comparing Facebook 'chat' with spoken interaction
Authors: Meredith, Joanne
Stokoe, Elizabeth
Keywords: Conversation analysis
Screen-capture methods
Issue Date: 2014
Publisher: Sage Publications / © The Author(s)
Citation: MEREDITH, J. and STOKOE, E., 2014. Repair: comparing Facebook 'chat' with spoken interaction. Discourse and Communication, 8 (2), pp. 181 - 207.
Abstract: Previous research on the conversation analytic phenomenon of ‘repair’ has focused on its design and function in spoken interaction. Conversely, research on written text or writing rarely focuses on interaction. In this article, we examine repair in written discourse; specifically in online settings. The data corpus comprises one-to-one quasi-synchronous Facebook ‘chat’. First, we show that, as in spoken interaction, repair happens. This basic observation supports conversation analytic arguments that features of talk, like repair and laughter, do not ‘leak randomly’ into interaction but are precision-timed and designed to accomplish action. Second, we report on two types of repair: visible repair which can be seen and oriented to by both participants in the interaction, and message construction repair, which is available only to the message’s writer. While the practice of message construction repair is made possible through the affordances of the online medium, it nevertheless shows how participants in written interaction are oriented to the same basic contingencies as they are in spoken talk: building sequentially organized courses of action and maintaining intersubjectivity. We suggest that assumptions about differences between spoken and online interaction are premature. Rather, we argue that online interaction should be treated as an adaptation of an oral speech-exchange system.
Description: This is an accepted version of an article subsequently published in the journal, Discourse and Communication [Sage Publications / © The Author(s)]. The definitive version is available at: http://dx.doi.org/10.1177/1750481313510815
Sponsor: This work was supported by the Economic and Social Research Council [grant number: ES/ I903321/1].
Version: Accepted for publication
DOI: 10.1177/1750481313510815
URI: https://dspace.lboro.ac.uk/2134/18111
Publisher Link: http://dx.doi.org/10.1177/1750481313510815
ISSN: 1750-4813
Appears in Collections:Published Articles (Communication, Media, Social and Policy Studies)

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