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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/18557

Title: Offending users: designing-in deterrence with mobile telephones
Authors: McCardle, John
Storer, Ian J.
Torrens, George
Whitehead, Shaun
Mailley, Jen
Farrell, Graham
Keywords: User
Participation
Crime prevention
Mobile products
Issue Date: 2011
Publisher: © Berg 2011; Taylor & Francis (Routledge)
Citation: MCCARDLE, J. ... et al., 2011. Offending users: designing-in deterrence with mobile telephones. The Design Journal, September 2011, 14 (3), pp. 323-342.
Abstract: This paper describes research relating to the design semantics of desirable products and the crime of theft. The methods employed range from the review of existing designs of mobile phones and associated systems and technologies, the perception of crime from a student designer's viewpoint and, importantly, the opinions of young offenders about proposed design solutions. We developed conceptual designs in consultation with the Mobile Data Association and these were reviewed by a sample of groups of young offenders and 'non-offender' consumers of similar age, to reflect the different user perspectives. The conclusions reveal differences between offenders and non-offenders in their perceptions of the deterrent effect of different design solutions. It is suggested that the research offers insight into the use of empathic strategies in the design of frequently stolen 'hot products'.
Description: This is an Accepted Manuscript of an article published in The Design Journal in 2011, available online: http://www.tandfonline.com/10.2752/175630611X13046972590888
Sponsor: This research was supported by the Engineering and Physical Sciences Research Council (Grant no. EP/C50236X/1).
Version: Accepted for publication
DOI: 10.2752/175630611X13046972590888
URI: https://dspace.lboro.ac.uk/2134/18557
Publisher Link: http://dx.doi.org/10.2752/175630611X13046972590888
ISSN: 1460-6925
Appears in Collections:Published Articles (Design School)

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