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Title: Wider applications for Lean: an examination of the fundamental principles within public sector organisations
Authors: Bateman, Nicola
Hines, Peter
Davidson, Peter
Keywords: Military
Lean principles
Lean implementation
Lean enterprise
Issue Date: 2014
Publisher: © Emerald Group Publishing Limited
Citation: BATEMAN, N., HINES, P. and DAVIDSON, P., 2014. Wider applications for Lean: an examination of the fundamental principles within public sector organisations. International Journal of Productivity and Performance Management, 63 (5), pp. 550 - 568.
Abstract: Purpose – The lean enterprise model has been adopted in a wide range of industries beyond its origins in the motor industry. To achieve this there has been a considerable extension of the lean concept outside high-volume repetitive manufacture. The purpose of this paper is to present an in-depth study of the application of lean within the British Royal Air Force. It offers a number of new insights which have implications for the future development and adoption of lean in service contexts, and the public sector in particular. Design/methodology/approach – To illustrate the issues of application of lean outside automotive, this paper considers the adoption of the lean concept by the Tornado joint integrated project team within the UK Ministry of Defence. A review of methods of application of lean used within Tornado are studied. The paper considers how the fundamental principles of lean apply in this environment and how, considering these principles, methods of implementation should be modified. Findings – This paper finds that the five lean fundamental principles apply in Tornado but they need to considered specifically within the public service context particularly the pull principle. Hence the authors offer three propositions relating to the use of the lean principles of value, waste, flow and pull in the public sector, and one for perfection only relating to military organisations. Originality/value – This paper makes an important contribution by demonstrating that lean can be successfully applied, in a public service context, with only modest modifications to its core principles, principally about how customer demand (pull) is managed. The implication of this finding demonstrates that to be adopted successfully, lean must be adapted to its context and the lean principles need to be reviewed too.
Description: This article is © Emerald Group Publishing and permission has been granted for this version to appear here (http://dx.doi.org/10.1108/IJPPM-04-2013-0067). Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited." See more at: http://www.emeraldgrouppublishing.com/authors/writing/author_rights.htm#sthash.OjR01MKk.dpuf
Version: Accepted for publication
DOI: 10.1108/IJPPM-04-2013-0067
URI: https://dspace.lboro.ac.uk/2134/18600
Publisher Link: http://dx.doi.org/10.1108/IJPPM-04-2013-0067
ISSN: 1741-0401
Appears in Collections:Published Articles (Business School)

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