Please use this identifier to cite or link to this item:
|Title: ||Understanding and meeting information needs following unintentional injury: comparing the accounts of patients, carers and service providers|
|Authors: ||Kellezi, Blerina|
|Keywords: ||Information provision|
|Issue Date: ||2015|
|Publisher: ||© Elsevier|
|Citation: ||KELLEZI, B. ... et al, 2015. Understanding and meeting information needs following unintentional injury: comparing the accounts of patients, carers and service providers. Injury, 46 (4), pp. 564 - 571.|
|Abstract: ||Objective: To explore information needs of unintentional injury patients and their carers over time,
across services, and how such needs are met from the perspectives of patients, carers and service
Methods: Qualitative nested study within a multi-centre longitudinal study quantifying psycho-social,
physical, occupational outcomes and service use and costs following a range of unintentional injuries.
Semi-structured interviews conducted with 45 patients during the first year post injury, 18 of their
carers and 40 providers of services.
Results: Patients and carers needed information about the nature and severity of injury, prognosis, selfmanagement
and further services. Information needs changed over time with the biggest difficulties
being during transfer from primary to secondary care. Barriers to information provision included service
providers’ time limitations and uncertainty around information provision, and patients’ reluctance to ask
for information or inability to process it. Suggested improvements included provision of reassurance as
well as factual information, information about further services, earlier follow-up, increased appointment
times and greater involvement of families where appropriate.
Conclusions: The information needs of patients and carers post injury change with time and there are a
number of ways to remove gaps and barriers in current provision to meet such needs.
Practice implications: Providing information on injury management, prognosis and available services
and reassurance at each stage of the recovery process in secondary care and when transferring to
primary care would be helpful for patients and carers. A follow-up contact soon after discharge and the
opportunity to ask questions could be beneficial. Better information about the patient’s needs and ways
they can help could help carers fulfil their caring role.|
|Description: ||This paper is closed access.|
|Sponsor: ||This research was funded by the National Institute for Health
Research (NIHR) Collaboration for Leadership in Applied Health
Research and Care for Nottinghamshire, Derbyshire and Lincolnshire
|Publisher Link: ||http://dx.doi.org/10.1016/j.injury.2014.11.035|
|Appears in Collections:||Closed Access (Design School)|
Files associated with this item:
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.