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Title: A feasibility study of the effect of phone-based feedback of other commuters’ subjective experiences on driver intentions to change
Authors: Ross, Tracy
Burris, Andrea
Oliveira, Luis C.R.
Arnott, Bronia
Araujo-Soares, Vera
Keywords: Behaviour change
Sustainable transport
Active travel
Own subjective experience
Others’ subjective experience
Outcome expectations
Intention to change
Socio cognitive theory
Issue Date: 2015
Publisher: © Springer
Citation: ROSS. T. ...et al., 2015. A feasibility study of the effect of phone-based feedback of other commuters’ subjective experiences on driver intentions to change. IN: Marcus, A. (ed.) Design, User Experience, and Usability: Design Discourse; 4th International Conference, DUXU 2015, Held as Part of HCI International 2015, Los Angeles, CA, USA, August 2-7, Proceedings, Cham, Switzerland, Springer International Publishing AG, Part I, pp. 548 - 558
Series/Report no.: Lecture Notes in Computer Science;9186
Abstract: Encouraging people to make sustainable transport choices remains a global challenge and many interventions have been attempted. This study investigated the reflection on own/others’ subjective experiences (SE) as an intervention using a smartphone application as the intervention tool. Participants were car drivers and used the app to automatically capture and reflect on their commute journeys and experiences. The experimental group were also able to reflect upon others’ experiences across car, walk and cycle modes. Others’ experiences were designed based on a previous self-report study. Results of the study showed that quantitative measures of intentions to change were not affected by the intervention but that qualitative data showed that the positive experience of the active transport modes did bring about reflection on behaviour and a potential influence on opinions and intentions which warrants further study.
Description: The final publication is available at Springer via http://dx.doi.org/10.1007/978-3-319-20886-2_51
Sponsor: This study was carried out as part of the REFLECT project funded by the UK Engi-neering and Physical Sciences Research Council (EPSRC).
Version: Accepted for publication
DOI: 10.1007/978-3-319-20886-2_51
URI: https://dspace.lboro.ac.uk/2134/19015
Publisher Link: http://dx.doi.org/10.1007/978-3-319-20886-2_51
ISSN: 0302-9743
Appears in Collections:Conference Papers and Presentations (Design School)

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