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Title: Variability in the use of mobile ICTs by homeworkers and its consequences for boundary management and social isolation
Authors: Hislop, Donald
Axtell, Carolyn
Collins, Alison
Daniels, Kevin
Glover, Jane
Niven, Karen
Keywords: Homeworking
Mobile ICTs
Work/non-work boundary
Social isolation
Issue Date: 2015
Publisher: © Elsevier Ltd.
Citation: HISLOP, D. ... et al., 2015. Variability in the use of mobile ICTs by homeworkers and its consequences for boundary management and social isolation. Information and Organization, 25 (4), pp. 222 - 232.
Abstract: We examine how the use of mobile information and communication technologies (ICTs) among self-employed homeworkers affects their experience of work, focusing particularly on where work is carried out, how the work/non-work boundary is managed, and people's experiences of social and professional isolation. Positively, their use enhanced people's sense of spatio-temporal freedom by allowing them to leave the home without compromising their work availability. This also helped reduce people's feelings of social isolation. More negatively, their use enhanced people's sense of 'perpetual contact', creating a sense that work was difficult to escape from. However, the extent to which mobile ICTs were used, and the extent to which their impact on people's experiences of work were understood, were found to vary significantly, highlighting the agency that users have with regard to technology use. The findings are framed by combining Nippert-Eng's boundary work theory, with an 'emergent process' perspective on socio-technical relations.
Description: This paper was accepted for publication in the journal Information and Organization and the definitive published version is available at http://dx.doi.org/10.1016/j.infoandorg.2015.10.001
Version: Accepted for publication
DOI: 10.1016/j.infoandorg.2015.10.001
URI: https://dspace.lboro.ac.uk/2134/19542
Publisher Link: http://dx.doi.org/10.1016/j.infoandorg.2015.10.001
ISSN: 1471-7727
Appears in Collections:Published Articles (Business)

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