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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/19650

Title: The impact of user- and system-initiated personalization on the user experience at large sports events
Authors: Sun, Xu
May, Andrew
Wang, Qingfeng
Keywords: User studies
User Experience
Large Sports Event
Issue Date: 2016
Publisher: © Elsevier
Citation: SUN, X, MAY, A. and WANG, Q., 2016. The impact of user- and system-initiated personalization on the user experience at large sports events. Applied Ergonomics, 54, pp.1-9.
Abstract: This article describes an experimental study investigating the impact on user experience of two approaches of personalization of content provided on a mobile device, for spectators at large sports events. A lab-based experiment showed that a system-driven approach to personalization was generally preferable, but that there were advantages to retaining some user control over the process. Usability implications for a hybrid approach, and design implications are discussed, with general support for countermeasures designed to overcome recognised limitations of adaptive systems.
Description: This paper was accepted for publication in the journal Applied Ergonomics and the definitive published version is available at http://dx.doi.org/10.1016/j.apergo.2015.11.001
Sponsor: The authors acknowledge financial support from National Natural Science Foundation of China programme (grant No. 71401085).
Version: Accepted for publication
DOI: 10.1016/j.apergo.2015.11.001
URI: https://dspace.lboro.ac.uk/2134/19650
Publisher Link: http://dx.doi.org/10.1016/j.apergo.2015.11.001
ISSN: 0003-6870
Appears in Collections:Published Articles (Design School)

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