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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/19927

Title: An observational comparison of the older and younger bus passenger experience in a developing world city
Authors: Aceves-Gonzalez, Carlos
May, Andrew
Cook, Sharon
Keywords: Developing world
Bus passenger
Observational study
Traveller experience
Public transport
Driver behaviour
Bus design
Issue Date: 2016
Publisher: © Taylor and Francis
Citation: ACEVES-GONZALEZ, C., MAY, A. and COOK, S., 2016. An observational comparison of the older and younger bus passenger experience in a developing world city. Ergonomics, 59 (6), pp. 840-850.
Abstract: This study was an unobtrusive observational analysis of 333 older and younger bus passengers in Guadalajara, Mexico. A set of data were collected for each observed passenger, as well as more general observations related to driver behaviour, bus design, and bus service characteristics. There were significant differences between older and younger passengers in terms of boarding and alighting times, use of handrails, seat location preferences, passenger stability and coping strategies in order to maintain postural stability. The conditions of travel are conducive to a poor passenger experience for the older passengers in particular. Although the problems may be attributed to bus design and driver behaviour typical of that in developing countries, they are also influenced by the wider transport infrastructure, and a lack of a regulatory regime which places drivers under time pressure, and in direct competition with each other.
Description: This paper is embargoed until November 2016.
Sponsor: This work was supported by the Ministry of Public Education of Mexico through the Program of Improvement of the Professors under Grant number PROMEP/1 03.5/1 0/5397.
Version: Accepted for publication
DOI: 10.1080/00140139.2015.1091513
URI: https://dspace.lboro.ac.uk/2134/19927
Publisher Link: http://dx.doi.org/10.1080/00140139.2015.1091513
ISSN: 1010-2728
Appears in Collections:Closed Access (Design School)

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