RADNOR, Z.J. and BATEMAN, N., 2016. Debate: the development of a new discipline - public service operations management. Public Money and Management, 36 (4), pp. 246-248.
This piece aims to outline the development of a discipline – Public Service Operations Management and will argue the importance of developing an understanding between public management and operations management literature and theory This is reflected through the recent publication of an edited companion which aspires to explore and define bodies of knowledge related to Public Service Operations Management