HCII 2016 paper Maguire.pdf (136.67 kB)
Better patient-doctor communication – a survey and focus group study
The study explored barriers to effective communication between doctors and patients, and to encourage patients to be more knowledgeable about their health. A survey was conducted with 128 people who commented on the effectiveness of the process of consulting their doctor and rated a number of alternatives to face-to-face consultations. A focus group explored the topics further and a range of possible solutions to address current barriers were suggested. These include: considering alternative methods for GP consultation, providing new systems to give doctors better overviews of the patient population, devising new methods for patients to record information from consultations, use of diagnostic systems in the surgery and meetings or online forums to promote better informed patients.
History
School
- Design
Published in
HCI International 2016 Human-Computer Interaction: Theories, Methods and ToolsCitation
MAGUIRE, M., 2016. Better patient-doctor communication – a survey and focus group study. IN: Nah, Fiona Fui-Hoon and Tan, Chuan-Hoo (eds). HCI in Business, Government, and Organizations: Information Systems. Third International Conference, HCIBGO 2016, Held as Part of HCI International 2016, Toronto, Canada, July 17-22, 2016, Proceedings, Part II. Springer, pp. 56-66.Publisher
© Springer International PublishingVersion
- AM (Accepted Manuscript)
Publisher statement
This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/Acceptance date
2016-01-11Publication date
2016Notes
The final publication is available at Springer via http://dx.doi.org/10.1007/978-3-319-39399-5_6ISBN
9783319393988ISSN
0302-9743Publisher version
Book series
Lecture Notes in Computer Science: 9752Language
- en