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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/20802

Title: Better patient-doctor communication – a survey and focus group study
Authors: Maguire, Martin
Keywords: Health
Patient experience
General Practitioner (GP)
Patient communication
Ease of communication
Healthcare Information Systems
Issue Date: 2016
Publisher: © Springer International Publishing
Citation: MAGUIRE, M., 2016. Better patient-doctor communication – a survey and focus group study. IN: Nah, Fiona Fui-Hoon and Tan, Chuan-Hoo (eds). HCI in Business, Government, and Organizations: Information Systems. Third International Conference, HCIBGO 2016, Held as Part of HCI International 2016, Toronto, Canada, July 17-22, 2016, Proceedings, Part II. Springer, pp. 56-66.
Series/Report no.: Lecture Notes in Computer Science: 9752
Abstract: The study explored barriers to effective communication between doctors and patients, and to encourage patients to be more knowledgeable about their health. A survey was conducted with 128 people who commented on the effectiveness of the process of consulting their doctor and rated a number of alternatives to face-to-face consultations. A focus group explored the topics further and a range of possible solutions to address current barriers were suggested. These include: considering alternative methods for GP consultation, providing new systems to give doctors better overviews of the patient population, devising new methods for patients to record information from consultations, use of diagnostic systems in the surgery and meetings or online forums to promote better informed patients.
Description: The final publication is available at Springer via http://dx.doi.org/10.1007/978-3-319-39399-5_6
Version: Accepted for publication
DOI: 10.1007/978-3-319-39399-5_6
URI: https://dspace.lboro.ac.uk/2134/20802
Publisher Link: http://dx.doi.org/10.1007/978-3-319-39399-5_6
ISBN: 9783319393988
ISSN: 0302-9743
Appears in Collections:Published Articles (Design School)

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