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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/21231

Title: Delivering criticism through anecdotes in interaction
Authors: Pino, Marco
Keywords: Addiction
Conversation analysis
Therapeutic community
Issue Date: 2016
Publisher: © The Author. Published by Sage
Citation: PINO, M., 2016. Delivering criticism through anecdotes in interaction. Discourse Studies, 18 (6), pp. 695-715.
Abstract: Criticising someone’s conduct is a disaffiliative action that can attract recipient objections, particularly in the form of defensive detailing by which the recipient volunteers extenuating circumstances that undermine the criticism. In Therapeutic Community (TC) meetings for clients with drug addiction, support staff regularly criticise clients’ behaviours that violate therapeutic principles or norms of conduct. This study examines cases where, rather than criticising a client’s behaviour directly, TC staff members do so indirectly through an anecdote: a case illustrating the inappropriateness of the type of conduct of which the client’s behaviour is an instantiation. TC staff members design the anecdote to convey a principle or norm of conduct which the client has putatively violated, and they systematically pursue endorsement of that principle by the client. By constructing the anecdote as an exemplary case, distanced from the individual client’s personal experience, TC staff members make it an empirically unverifiable, elf-evident, and therefore hard to challenge, llustration of a norm.
Description: This paper was accepted for publication in the journal, Discourse studies and the definitive version is available at: http://dx.doi.org/10.1177/1461445616668069
Sponsor: The research leading to these results has received funding from the People Programme (Marie Curie Actions) of the European’s Union Seventh Framework Programme (FP7/2007- 2013) under REA grant agreement no 626893.
Version: Accepted for publication
DOI: 10.1177/1461445616668069
URI: https://dspace.lboro.ac.uk/2134/21231
Publisher Link: http://dx.doi.org/10.1177/1461445616668069
ISSN: 1461-7080
Appears in Collections:Published Articles (Communication, Media, Social and Policy Studies)

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