GLENNON, R. ... et al., 2016. Locating customer value in contracting-out decisions in English local authorities. IN: Proceedings of the International Research Society for Public Management (IRSPM), Hong Kong, 13-15 April 2016.
This is a conference abstract for the 20th Annual Conference, Hong Kong, China
City University of Hong Kong and The Polytechnic University of Hong Kong
April 13-15, 2016.